Privacy Policy

1. Who are we?

Our website address is: https://brusselsvideocrew.com.

For any questions regarding this privacy policy, you can contact us at info@brusselsvideocrew.com.

2. Data collected via the contact form

When you fill out our quote request form, we collect the following information:

• First and last name

• Email address

• Any other information included in your message

This data is collected to respond to your request and provide a personalized quote.

We keep this information as long as necessary to follow up on your request and maintain our commercial relationship. We do not share this data with third parties unless required to process your request or comply with legal obligations.

3. Cookies

When you visit our website, cookies may be placed on your device to improve your browsing experience.

• Technical cookies: These cookies are necessary for the proper functioning of the website (e.g., session management, display preferences).

• Analytical cookies: We use tracking tools (e.g., Google Analytics) to analyze website traffic and improve our services. You can manage your cookie preferences through your browser settings.

If you visit the login page (reserved for administrators), a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be automatically deleted when you close your browser.

4. Embedded content from other websites

Our site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor were visiting the other website directly.

These websites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions with their content. We recommend reviewing the privacy policy of these sites for more details on how your data is handled.

5. Use and transmission of your personal data

We use the information collected through our form only to process your request and provide the requested information.

Some data may be shared with third-party services to ensure the proper functioning of the website and user security (e.g., hosting services, analytics tools).

We do not sell or rent your personal information to third parties.

6. Data retention periods

The information collected via our contact form is stored in our database to maintain our commercial relationship and provide ongoing support to our clients and prospects.

We retain this data for as long as necessary to manage our business interactions. However, if you no longer wish to be contacted or if you want your information to be deleted, you can request its removal at any time (see section 7).

Certain data may be kept for a longer period if required by legal or accounting obligations (e.g., invoicing, tax requirements).

7. Your rights regarding your data

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.

• Right to rectification: You can ask us to modify or update your information if it is inaccurate.

• Right to erasure: You can request the deletion of your personal data, except for information that we must retain for legal reasons.

• Right to object and restrict processing: You can object to the processing of your data or request its restriction.

To exercise these rights, please contact us at info@brusselsvideocrew.com.

8. Where your data is sent

Data submitted via our contact form is stored on our secure servers and is only accessible to team members responsible for processing inquiries.

Some analytical data may be collected by third-party services such as Google Analytics, in accordance with their privacy policies.

FAQ

I want to create a video, now what?

Just go to our “Get in Touch” page. You can send in the form, send us an email or book a meeting. We’ll take it from there. Because our job is to figure it out for you

What type of support do you offer foreign production companies?

We provide support to foreign production companies by offering a range of services such as crew hiring, equipment rental, location scouting and casting assistance for actors and extras. Whether you need help with assembling a talented crew, securing the necessary permits, or managing the logistical aspects of your production, we are here to assist you every step of the way.

What customisations do you offer for live events?

Our lives can be fully tailored to match your company and event branding guidelines. We can incorporate your logos and existing graphic contents, as well as create custom titles and transitions. Furthermore, we can also include polls and Q&A!

What is your file delivery process?

Rushes are accessible for download via our Google Drive. However, we are flexible and can accommodate the use of your preferred file transfer system. If necessary, we can also arrange for shipping a hard drive to ensure secure delivery of the files.

Can you stream in several languages?

Yes, we can send out multiple streams in different languages, each version with its own translator(s), whether they’re on site or connected remotely.

What equipment can you supply?

We offer a wide range of cameras, lenses, lighting equipment, sound gear, and grip equipment. We work with various video formats, including HD, 2K, 4K, PAL, NTSC, AVCHD, XDCAM, XAVC, ProRes, and RAW. Some of the cameras in our arsenal include the Sony FX9, FS7, FS5, Venice, Arri Alexa (MINI), Amira, Red Dragon, and BlackMagic. For aerial shots, we primarily utilize the DJI Mavic Pro and DJI Inspire 2 with the Zen Muse X7 camera.

How much does it cost to make a video?

It’s like renovating your kitchen—cost depends entirely on your specific needs and preferences. Concept, story, volume, length, and production methods all influence the budget. Let’s discuss your vision and craft a plan together. Contact us today to get started!

On which platforms can you broadcast my live video?

Our technicians are able to stream on any platform and even multiple platforms at the same time! We usually do YouTube, Linkedin, and Zoom, but we have worked with many more.

What type of technicians do you work with?

We collaborate with a diverse team of skilled technicians. Our network includes directors, DOPs, cameramen, camera assistants, sound operators, gaffers/electricians, drone operators, grips, makeup artists, costume designers, props managers and more. With their expertise and dedication, we ensure the highest quality standards in every aspect of your video project. We work with them regularly and can confidently vouch for their expertise and professionalism.

What’s the difference between virtual, hybrid and in-person lives?

A virtual live event features only remote speakers and a remote audience. In-person means all the speakers are at the same venue, on the same stage, with the audience or not. Hybrid is a mix, usually we have a group of speakers on stage and a few people joining remotely.

Can you record an entire conference?

Yes! We are able to record a full conference, with wide-shot of the stage and close-up on speakers to create a dynamic edit! We will also add intro and outro, as well as lower-thrid and logos to craft a compelling video.

Can you create videos for our social media?

Definitely! We can create videos that are perfectly suited for social media platforms. Our team specializes in crafting engaging and shareable content that drives audience engagement on various social media channels. We ensure that all our videos are mobile-friendly by producing them in square or 9/16 aspect ratios.

What types of video can you produce following an event?

We can produce a variety of engaging and impactful videos. This includes aftermovies that capture the highlights and atmosphere, interviews with attendees or speakers to share insights and testimonials, and social media coverage that provide a comprehensive overview of the key moments and takeaways. Our goal is to create compelling videos that showcase the event’s success and leave a lasting impression.

Why should I produce a video following my event?

Producing a video following your event offers several benefits. It allows you to capture and relive the highlights, showcasing the energy and atmosphere for those who attended and those who missed out. Additionally, a post-event video can serve as a powerful marketing tool, helping to generate buzz and promote your brand or organization effectively.

What type of videos do you offer?

Here are some of the videos we produced over the year: – Promotional Videos for products or services, – Social media videos – Company Branding video – Animation – Onboarding videos – Employee training videos – Interviews – Testimonial – Company presentations – Product demonstrations – Internal communication videos – Case studies – and many more As your trusted partner, we’re ready to help you bring any video you need to life with our expertise.

Do you offer animation and motion graphics?

Yes, we do! Our expertise lies in creating informative and visually engaging animations that effectively convey your message and captivate your audience.

I need help with scriptwriting. Can you help me?

Absolutely! Our team works closely with you to craft engaging scripts and visuals that effectively convey your message and captivate your audience.

Can I subtitle my video?

Yes, we offer subtitling services to make your videos accessible and impactful across languages. This includes transcription and translation in English, French, and Dutch/Flemish,